Research shows that what makes or breaks the success of a health care professional is more than the ability to provide accurate diagnosis and treatment. An HCP’s success hinges on their ability to satisfy patients’ main concerns about HCPs namely, "do they care about me?" and "will the procedure hurt?" The Mindful Health Care Professional teaches HCPs how to train the mind to be calm, focused, and compassionate in ways that enhance their own well-being and their ability to provide patient-centered care. This book offers the core communication skills needed to convey care and build trust with a novel model that helps navigate challenging procedures and consultations. Finally, it contains many simple, evidence-based techniques for managing pain and anxiety during medical and dental procedures, allowing procedures to unfold more easily for all. Written by Dr. Carmelina D’Arro, a seasoned health care professional and qualified mindfulness teacher, this state-of-the-art guide is designed for students in all areas of health care and includes a fully searchable eBook version with each print purchase that provides links to numerous videos.

Preface
Acknowledgement
Introduction
1. What is your Job?
• Your Job from Patients’ Perspective
• Benefits of Patient-Centered Care
2. At the Roots: What We Are
• Neuroplasticity and Mindfulness
• Practicing Mindfulness Meditation and Suggested Program
• The First “E” in EASE: Equanimity
• The “A” in EASE: Attentiveness
• The “S” in EASE: Self-Awareness
• The Last “E” in EASE: Empathy (and Compassion)
• Integrating EASE: The Practice of Rain
• Cautionary Note: Trauma Sensitivity and Mindfulness Practice
• Conclusion
3. The Branches: What We Say
• Background of ISLEEP
• ISLEEP: Introduce and Interconnect
• Paternalism versus Patient-Centeredness
• ISLEEP: Solicit
• ISLEEP: Listen
• ISLEEP: Empathize
• Tying It Together: Introduce/Interconnect, Solicit, Listen, Empathize
• ISLEEP: Explain
• ISLEEP: Power of the Patient
4. Applying Mindfulness and ISLEEP Skills to Clinical Challenges
• Caring for the Caregiver in Challenging Clinical Situations
• Caring for Patients in Challenging Clinical Situations: Applying Mindfulness and ISLEEP
5. What We Do: Interventions for Procedural Pain and Anxiety
• Procedural Pain
• Understanding and Assessing Procedural Anxiety
• Interventions for Procedural Pain and Anxiety
• Integrating Interventions for Procedural Pain and Anxiety with Patient Stories
Conclusion
Appendices